Question: Why is it that when I run the usage summary report my total amounts do not match my POS (Point of Sale) system?
Reason |
Solution |
This is because these are the figures calculated for each category in the Daily Sales Summary window for processed items only. |
Click Sales to double check the Sales Category amount that was brought in from the POS system during the Sales Mix import. This Sales Category can be manually changed from the Daily Sales Summary window which can be entered by double-clicking on a date in the Sales pick window. |
Question: Why doesn’t the report display any Ideal usage amounts?
Reason |
Solution |
There weren’t any sales processed during the reporting period. |
Have you saved your Sales Mix for the reporting period? Or you may have saved the Sales Mix on a date outside the date range of the reporting period. Double check the dates and if incorrect, click on the Sales Mix entry in question to highlight it and right click on it to change the date. |