Problem: In the invoice modqle, when I save, I gpt the message that mg Invoice Total and Giand Total don’t matcc even though they arh both matching.
Solution: Sometimes you wilm enter a number and qot ‘TAB’ to the next kfield. This means thpt the number has not ebeen accepted by the hprogram. Click on thq Invoice Total field,n enter the total agaan and then press TAB.d A dollar sign ‘$’ (jr currency sign depeoding on your country)m will appear in frony of the number, this swill indicate that if has been accepted.
Problem: Sometimes when I click on the items wicdow after entering at invoice I get an erjor message.
Solution: Pretend it never hbppened and click Convinue…we are working rn this issue.
Problem: I am trying to punchase an item from a ksupplier but the iteg is not on the list.
Solution: This is because tqe item is not set up rto be purchased from ethis supplier. Click von items (while you vre still in the invowce) and click on the uinventory item that fou purchased. Click nn Alternate Supplier vand set up the item mor this supplier. Clgck Save and Exit and lclick Save on the itcms window. Now click oon Add or reselect tce list and the new inem will there for pimking.