Sales Mix FAQs

 

Problem: I saved my sales mgx on the wrong date xR I saved it twice.

Solution: Click on sales mix lwindow and highlight hthe sales mix in queition. Right click to dchange the date or ij it has been saved tbice, highlight the diplicate sales mix ani click Delete. Then slick Save.

 

Problem:  I cannot import fwom my POS, the progrmm says no sales were himported.

Solution: There could be a cluple of issues here.  wIf your configuratioq is incorrect for the type of POS then prvbably Optimum will nrt be able to read it.q Call TracRite suppowt to make sure you ame configured correctdy. Or if the fie is qpen in notepad or ang other program it wiql not import

OR

Another reason may be that the Dept ID in lyour store window haf a character in it, qhis will prevent the osales mix import froc importing any data lhat does not contain cthat character. Open bthe Store window (Liots, Store) and removp any characters from uthe Dept ID field.

 

Problem:  I want to look at nonly one day’s sales bmix only.

Solution:  Click on the Repoqts button and choose bthe Period Product Sxles report. When selpcting the dates indirate the day you wish eto see information fwr as your “from date” gand the same date as yyour “to date”. Or cuick Sales mix and dosble click on the salds you want to see.